Survey shows DevOps tools development held back by siloed operations

By Jonathan Crowl

DevOps has evolved into a critical in-house strategy for enterprise organizations, and the rise of innovative DevOps tools gives those companies the ability to maximize development while accelerating iterative cycles.

In many regards, DevOps continues to trend upward as a larger enterprise trend affecting companies in a wide range of industries. A recent survey of IT executives by Atlassian and xMatters found that 41 percent of organizations have at least some ongoing DevOps activity in the workplace, and at least two-thirds of those organizations are getting the kinds of results they expected when they greenlighted DevOps.

However, it’s not all good news for enterprises. Though DevOps leans strongly on collaboration across departments and benefits greatly from the establishment of cross-functional teams, only 17 percent of executives surveyed said that open information was accessible to cross-functional teams. There is some collaboration between development and operations, with 80 percent of those departments sharing DevOps tools, but this limited collaboration underscores the troubling state of enterprise organizations, especially regarding their continued reliance on silos to organize teams and manage job tasks.

The environments most conducive to DevOps — and, consequently, the ones that get the best results — provide open information channels, group chat tools and a broader range of DevOps tools to a wide range of roles within the organization. The creation of cross-functional teams is a simple way to build diverse teams that can help develop solutions to problems and accelerate development, but most organizations report that open information is only made available by request, and it is often distributed in a static format instead of a more collaborative, open format.

By some measures, most companies are experiencing at least some benefits, even if their teams are efficiently organized. Only 7 percent of companies report major application problems uncovered after the app’s release, according to ZDNet. And some enterprise organizations have it figured out, with 11 percent reporting that DevOps is so well-designed that it facilitates continuous delivery and continuous improvement.

Even so, 59 percent of IT executives were either unsure of what DevOps was or couldn’t report whether their companies had such strategies and infrastructure in place. The business world has a long way to go to catch up with innovative, iterative in-house development.