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How to integrate mobile self-service solutions: The benefits and challenges

By Jonathan Crowl

As more people demand self-service solutions instead of traditional customer service, how can enterprises cater to their desire for quick, seamless support?… Read More

By Jonathan Crowl
Reporter

May 21, 2018

The keys to delivering excellent mobile financial services

By Sebastien MeunierBanking

In this increasingly connected world, providing mobile financial services is vital for financial institutions. Some in particular are leading the pack. Read More

By Sebastien MeunierBanking
Head of Digital for North America at Chappuis Halder & Co.

June 28, 2017

Flexible pricing, coverage and business models: Leveraging emerging tech for your insurance policy

By Scott SteinbergInsurance

Mobile technology provides one-touch access to on-demand services, open marketplaces and flexible pricing solutions. Read More

By Scott SteinbergInsurance
Keynote Speaker and Bestselling Author

April 7, 2017

Competition in the banking industry comes from an unexpected source

By Jennifer Goforth GregoryBanking

These days, competition in the banking industry comes from a surprising place: major retailers, such as Walmart and Starbucks. How can banks compete? Read More

By Jennifer Goforth GregoryBanking
B2B Content Marketing Writer

March 28, 2017

Why customer services need to embrace mobile messaging — right now

By Patrick Fan

Customer-facing businesses cannot overlook mobile messaging as a way to improve the customer experience and build stronger relationships. Read More

By Patrick Fan
CEO / Founder of beNovelty

March 24, 2017

Mobile solutions are more than apps, Part 1: How apps can make or break retail products

By Jonathan HassellRetail

A very good case can be made for apps and mobile solutions eating the world now, in addition to APIs. Read More

By Jonathan HassellRetail
President, 82 Ventures

February 13, 2017

How millennials are using mobile for retail shopping

By Hillary DanzRetail

Mobile phones have become an active part of how millennials shop. Brands should pay attention to how millennials are using mobile for retail shopping. Read More

By Hillary DanzRetail
Social Content Strategist and Writer, IBM

November 30, 2016

Consumer demands shift in insurance mobile customer service

By Jonathan HassellInsurance

Consumers expect to be able to take advantage of mobile customer service and sales features in an app. They're ready for mobile engagement. Read More

By Jonathan HassellInsurance
President, 82 Ventures

November 24, 2016

How retailers can effectively implement beacon technology

By Jonathan HassellRetail

Beacon technology is one method for retailers to grab shoppers' attentions and improve customer insights. Read More

By Jonathan HassellRetail
President, 82 Ventures

November 24, 2016

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