Customer

How to integrate mobile self-service solutions: The benefits and challenges

By Jonathan Crowl

As more people demand self-service solutions instead of traditional customer service, how can enterprises cater to their desire for quick, seamless support?… Read More

By Jonathan Crowl
Reporter

May 21, 2018

How mobile and healthcare app access increase patient satisfaction

By Jonathan CrowlHealthcare

Despite security and compliance concerns, the use of mobile devices to streamline healthcare is on the rise. Here's how healthcare app access is improving the… Read More

By Jonathan CrowlHealthcare
Reporter

May 17, 2018

Mobile innovation comes to Coachella: Why event apps are a hot mobile trend

By Rose de Fremery

Apps for events like Coachella and New York Fashion week are growing increasingly popular. Here's how this mobile innovation is being used to engage attendees… Read More

By Rose de Fremery
Writer

May 16, 2018

Airline apps take the customer experience to new heights

By Becky Lawlor

Most passengers travel with at least one mobile device, and many of them want an app to streamline their flight experience from booking to landing. Here's how… Read More

By Becky Lawlor
Technology Writer

May 7, 2018

Digital technology drives customer insights for brick-and-mortar retailers

By Will KellyRetail

Engaging with consumers using retail mobile apps can help improve consumer experience and engagement, drive repeat business and provide customer insights that… Read More

By Will KellyRetail
Technical Writer & Content Creator

April 25, 2018

4 ways mobilecomm services help retailers reach customers

By Jonathan CrowlRetail

Customers increasingly rely on their smartphones while shopping, either online or in a store. Here are four ways mobilecomm services can help retailers engage… Read More

By Jonathan CrowlRetail
Reporter

April 24, 2018

5 lessons the Fortnite game teaches enterprises about mobile app engagement

By Taylor Holland

The huge popularity of the mobile game Fornite Battle Royale holds valuable takeaways for all mobile app developers, regardless of industry. From agility to… Read More

By Taylor Holland
Founder, Taylored Editorial, LLC

April 23, 2018

The best mobile video customer retention strategies

By Rose de FremeryRetail

The current hot trend in customer retention strategies is mobile video. Here are some enterprises successfully using video to attract and retain customers,… Read More

By Rose de FremeryRetail
Writer

April 20, 2018

How to provide a personalized mobile retail experience: 3 critical steps

By Jonathan CrowlRetail

Despite challenges industrywide, smart retailers aren't waving the white flag and preparing to close shop. Rather, they understand that the ability to provide… Read More

By Jonathan CrowlRetail
Reporter

March 13, 2018

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