Contributor

Rosane Giovis

Partner in Digital Strategy and IX, IBM

Rosane Giovis is a Partner in Digital Strategy and IX, IBM’s digital agency that fuses strategy, analytics and design to transform customer and employee experiences. Rosane has dedicated her career to digital transformation. She’s a leader in digital business strategy and experience design, driving growth and digital modernization using next-generation technologies and innovations for IBM’s clients. In addition to her engagement experience, she is a published author and has taught organizational change concepts and methodologies for Concordia University and IBM.

Articles by Rosane Giovis

Customer experience management: Mobile and the customer-centered enterprise

The importance of customer experience management should not be overlooked when building a mobile enterprise. Read More

January 3, 2018