How to be sustainable: 5 ways to extend the mobile app and service life cycle
Many enterprises are waiting for the next big mobile application to deploy, but by focusing on mobile transformation through development, you may be overlooking how to be sustainable by updating existing mobile apps and services.
Costing up to $500,000 per app, mobile development is definitely a significant investment. It’s also not immediate, with 76 percent of enterprises maintaining development times of three months or more due to mobility talent shortages. It’s wise to keep investing in innovation, but don’t forget to protect your return on existing mobile innovation, too.
1. Use automation to move legacy apps to the cloud
Not all legacy apps are cloud-suitable, but the ones that aren’t made for a lift-and-drop approach can be re-platformed more easily than ever before. It’s also likely simpler than you think to extend the life cycle and improve security of legacy investments.
Dan Meyer, senior editor at SDXCentral, writes that enterprises are using automated tooling to containerize existing applications without touching source code or rearchitecting the app. Once legacy apps are in the cloud, enterprises can efficiently update app features with containerization-as-a-service technologies.
2. Adopt AI to personalize the employee experience
There’s significant optimism about the potential for investments in AI and cognitive intelligence. Sixty percent of IT execs have experiments or deployments underway, and 79 percent say AI-powered solutions are a top priority for their C-suite and board in the next two years, reports Cylance research.
While it’s clear AI-powered future mobile development can drive significant productivity in the enterprise, adding cognitive intelligence to the apps employees already use could improve their present value. Mobility can be enhanced through individualized content or push notifications to employees on tasks, important alerts, training content, deadlines or policy changes.
3. Improve mobile self-service features
Answering the important question of how to be sustainable should involve a look at how to free up IT resources. Empower employees to access self-service help by putting FAQ guides and training on devices, mobile apps and the enterprise apps store. Other ways to reduce the ongoing support load of your mobile app and service investments include managed mobility (EMM) investments in centralized governance tools and personalized employee support.
4. Automate full-life cycle measurement
While executives are focused on the ROI of current investments and mobile development metrics, using analytics to monitor your existing apps and services can yield important insights. Understanding how to be sustainable by keeping your portfolio fresh requires automated insight into security risks, app use and user adoption.
Understanding how employee usage, support requests and security risks are changing over time can enable your team to proactively keep apps and services updated.
5. Simplify security maintenance and updates
Creative updates to app features can improve employee productivity and satisfaction measures, but you can’t address how to be sustainable without considering the impact of emerging cybersecurity risks on your existing apps and services. An EMM solution to enforce policy and security consistently across all apps and devices is critical. Other 2018 security trends that can inform updates to your existing mobility investments include:
- Adopting stronger user authentication processes
- Automating user analytics across apps, services and devices
- Creating a formal mobile vulnerability management policy
How to be sustainable: Balance maintenance and innovation to achieve outstanding mobility
Creating mobile apps and services that stand out isn’t just a matter of new development — it’s also a matter of protecting and updating your existing investments. With the right technologies and services, executives can simplify moving legacy apps to the cloud, data protection, analytics, and enabling both self-service and personalization.