Boost business collaboration with enterprise management tools

By Jonathan Crowl

Both businesses and workers want to create a company culture that encourages collaboration. With the traditional silos between departments breaking down, this collaboration is becoming integral to productive, synergistic enterprises and a lightning rod for innovation.

Business collaboration is also a good tool for boosting company morale and retaining your employees. According to ProofHub, companies that facilitate effective communication are 4.5 times more likely to retain the best employees. Collaboration is even more important for the millennial workforce, of which 49 percent are in favor of using collaboration to improve communication throughout the organization.

Download Gartner report on managed mobility services

A range of tools exists to support collaboration and manage communication throughout the company. However, for all the potential value these tools offer, implementation and management are key to realizing the benefits collaboration has to offer an organization. Here’s a look at the enterprise challenges addressed through collaboration management and how to ensure a smooth implementation:

Addressing challenges through collaboration management

A collaboration management solution works within the context of your existing enterprise mobility management (EMM) or managed mobility services (MMS) platform, giving your organization control over the ways collaboration is facilitated and managed across your mobile network. This can be achieved whether your company has a bring-your-own-device (BYOD) network or issues company-owned devices to workers.

As the network adopts different collaboration tools — from enterprise-focused communications apps such as Slack to collaboration suites from enterprise software providers — collaboration management will allow you to control the adoption apps, provision devices and efficiently manage content and activity across your company’s mobile network. The benefits of this management are most evident when workers are collaborating remotely, either between different office locations or with external field workers. Though EMM or MMS systems provide the necessary infrastructure for managing a mobile workforce, a business collaboration management service ensures collaboration can continue through mobile solutions without sacrificing productivity.

Previously, collaboration with mobile workers presented a security risk if they were working remotely on sensitive data or content. This limited how remote workers could perform business functions while out of the office. Mobile collaboration solutions use enhanced portal administration to bolster security while collaborating on business projects, streamlining the experience when working remotely.

Many collaboration management services also offer a choice between cloud and on-location solutions, giving each organization flexibility in choosing which services, features and functionalities best serve their collaboration needs, as well as their unique security considerations.

Download Gartner report on managed mobility services

Success depends on implementation

Even with the right collaboration management service in place, execution is key. The most effective collaboration management services should integrate easily into existing networks. The harder collaboration tools are to deploy for an enterprise, the greater the burden on IT and the greater the risk for error. In addition, the solution should be easy for users, or else it risks inhibiting mobile productivity instead of enhancing it.

Administrators managing this collaboration strategy should also provide a framework for collaboration and workflows, instead of giving teams blank technical slates that require them to establish their own processes for collaborating, managing content and communicating. An existing framework makes management easier and lets collaborative teams focus on performance and productivity within this managed framework, instead of taking time to establish fresh parameters for every new project.

As with any new technology, educating workers is also important. Effective management will introduce employees to these new collaboration tools, as well as the applications and solutions this service offers. If necessary, enterprise leaders should offer training opportunities to help workers embrace the platform and adopt new solutions made available through this service. By speeding the orientation process, companies can help workers adopt these technologies quickly.

Successful collaboration requires support at the enterprise level. Increasingly, that means adopting the technologies needed to enhance worker productivity. And with the global workforce embracing mobility more than ever before, this collaborative strategy is necessary to overcome physical distances and bring workers together — even across oceans.