Mobile communication: How enterprises are using IP networks to stay competitive

By Karin Kelley

In this fast-paced mobile world, enterprises must constantly update their communication software and strategy in order to remain competitive. By investing in unified communications (UC) technologies, brands can support a mobile workforce and an ecosystem of customers and partners. These new enriched mobile communication technologies work through Internet Protocol (IP) networks, which enable faster connections and increased bandwidth capacities, allowing infrastructures to handle more data than ever. UC technology can include a variety of components, such as IP telephony, video conferencing, speech access, collaboration tools, business process integration and real-time messaging.

While employees and customers are likely already using telephony, instant messaging, file sharing, video conferencing and web presence technologies, these applications are typically stand-alone and may not be corporate-sanctioned. This type of structure leads to a variety of operational inefficiencies and increases the risk of security and compliance issues.

The power of a unique mobile IP address

Protocol extensions developed by the Internet Engineering Task Force (IETF) can be used to generate a unique mobile IP address. This unique address allows users to access their business data and applications from any device, anywhere on the home network. As a result, users can take advantage of the fast protocol connection from a variety of locations, without having to change the original IP address.

When a user changes from one node to another, this infrastructure establishes a condition in which applications and data can still be delivered seamlessly, without costly operations overhead or any added security risks. In short, this unique mobile IP address ensures that the right information is delivered to the intended user and device from a trusted host server.

How enterprises can benefit from UC and mobile communication

In order to deploy a mobile strategy that is based on UC, organizations must think beyond the traditional telephony systems of the past. Today, when enterprises are developing their mobile communication strategies, they must also consider the user experience in disparate locations. They can do so by taking advantage of UC technology to drive the following results:

  • Increasing employee productivity
    This technology allows internal teams to see how their counterparts are working in real time. Together, they can determine which platforms will allow them to communicate with each other in the most efficient manner possible. For example, remote teams can use a high-speed, powerful video conferencing platform to collaborate without having to travel to meet in person. In this way, UC platforms allow for ad hoc meetings without requiring members to suffer through a reservation-based system.
  • Improving organizational flexibility and agility
    With all the newly available cloud technologies and services, the enterprise world is becoming increasingly competitive. As such, it’s critical that businesses are agile enough to make rapid changes in order to stay in the game. With a UC platform in place, IT teams can work with enterprise leaders to ensure that IT is strategically aligned with business objectives and, perhaps more importantly, corporate budgets. During these conversations, it’s crucial to think about how enriched mobile communication can increase overall productivity.

In today’s mobile world, workers and customers expect to be able to access their applications and data instantly, from any device and location. By investing in a comprehensive UC platform and a unique mobile IP address, enterprises can establish themselves as major competitors in their sphere.

Written By

Karin Kelley

Independent Analyst & Writer

Karin is an independent industry analyst and writer, with over 10 years experience in information technology. She focuses on cloud infrastructure, hosted applications and services, end user computing and related systems management software and services. She spent nearly eight years…

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