New approaches to application performance monitoring in the mobile era

By Karin Kelley

| Retail

In today’s cloudy, mobile world, users increasingly expect to be able to access their applications and data from all of their devices, wherever they are on the network. In other words, application downtime is no longer an option. In fact, downtime can cripple businesses by driving customers away and making employees unhappy and unproductive. As APMdigest points out, enterprises can work to avoid this by deploying effective application performance monitoring (APM) tools that not only identify problems when they arise, but can also predict points of failure and remediate any issues before they occur.

New approaches to application performance monitoring in a cloudy, mobile era

Virtualization, the cloud and mobility have rendered traditional application performance monitoring tools inadequate. As those tools were initially designed to deal with monolithic IT environments in on-premises data centers, they no longer fit with the changing mobile structure. In fact, IT administrators have been faced with significant challenges when it comes to gaining control of their overall environments. As IT has become more distributed, agile and scalable, the industry has seen an increased adoption of mobile, SaaS and cloud applications, as well as cloud infrastructure. This combination of events has presented a variety of problems. Thankfully, new APM tools are evolving to meet these needs.

Five things to consider when choosing an APM platform

As organizations transition to the cloud — private, public or hybrid — IT administrators need to find application performance monitoring tools that can handle these new distributed environments.

Here are five critical features to consider:

  1. APM tools should provide visibility into performance in real-time. While looking at historical data is useful, real-time performance metrics are critical in dynamic and automated cloud environments that are designed to scale up or down on demand.
  2. Modern APM platforms should be intuitive dashboards that let IT administrators view and manage performance from all tiers —applications, network, servers and storage — and across multiple data centers through a single pane-of-glass point.
  3. Predictive analytics are key in a dynamic world. Because application downtime is no longer an option, IT administrators need APM tools that not only allow them to drill down to the root cause of issues that have already occurred, but also predict when performance problems may happen in the future.
  4. Proactive alerting and reporting are must-have features for an APM tool. The software should be able to alert IT administrators when demand will increase so they are prepared to match infrastructure resources with an anticipated increase of workloads. The online retail industry serves as an example in this regard. Throughout most of the year, online retailers experience fairly steady activity, but as the holiday season approaches, workloads inevitably increase and retailers need to be able to spin up VMs in the cloud to meet these demands. Proactive APM tools are critical to providing actionable insight during these fluctuations in activity.
  5. APM tools should be able to work across legacy systems and cloud-based infrastructures. While businesses are moving more workloads to the cloud, it’s more than likely that they still have legacy systems on premises. As such, enterprises need to have visibility across multiple environments to ensure maximum availability and high performance.

Overall, application performance monitoring is a must-have in modern IT environments. The distributed nature of cloud and mobile architectures presents challenges that traditional APM tools just weren’t designed to handle. Today, organizations need real-time visibility across the performance of all aspects of their operations, as well as APM tools that take a proactive approach to ensure maximum availability.

Written By

Karin Kelley

Independent Analyst & Writer

Karin is an independent industry analyst and writer, with over 10 years experience in information technology. She focuses on cloud infrastructure, hosted applications and services, end user computing and related systems management software and services. She spent nearly eight years…

Other Articles by Karin Kelley
See All Posts