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Retail technology requires businesses to increase in-store mobile security

By Karin Kelley | Retail

While modern retail technology helps businesses cater to customers, there are major security concerns that retailers need to address. Read More

By Karin Kelley | Retail
Independent Analyst & Writer

December 20, 2016

Aberdeen Group report shows how businesses are successfully harnessing mobile

By Karin Kelley

In a recent report by the Aberdeen Group, 71 percent of companies surveyed list increased demand for access to mobile apps as their top source of pressure. Read More

By Karin Kelley
Independent Analyst & Writer

December 12, 2016

Retail industry trends you need to incorporate into your digital strategy

By Karin KelleyRetail

Businesses need to keep up with multiple retail trends to provide customers with the seamless retail experiences they expect. Read More

By Karin KelleyRetail
Independent Analyst & Writer

December 8, 2016

How millennials are using mobile for retail shopping

By Hillary DanzRetail

Mobile phones have become an active part of how millennials shop. Brands should pay attention to how millennials are using mobile for retail shopping. Read More

By Hillary DanzRetail
IBM MobileFirst Social Content Strategist and Writer

November 30, 2016

Consumer demands shift in insurance mobile customer service

By Jonathan HassellInsurance

Consumers expect to be able to take advantage of mobile customer service and sales features in an app. They're ready for mobile engagement. Read More

By Jonathan HassellInsurance
President, 82 Ventures

November 24, 2016

How retailers can effectively implement beacon technology

By Jonathan HassellRetail

Beacon technology is one method for retailers to grab shoppers' attentions and improve customer insights. Read More

By Jonathan HassellRetail
President, 82 Ventures

November 24, 2016

Shifts in customer behavior drive Cyber Monday’s success

By Jonathan HassellRetail

Three key factors have shifted customer behavior toward purchasing online during the now very popular Cyber Monday event. Read More

By Jonathan HassellRetail
President, 82 Ventures

November 21, 2016

3 tips for integrating mobile business services into your service desk infrastructure

By Jonathan Hassell

How do you integrate mobile business services into your service desk infrastructure without blowing your budget? Here are three tips to help you out. Read More

By Jonathan Hassell
President, 82 Ventures

November 14, 2016

Digital insurance apps personalize and improve experience for customers and agents

By Elisa SilvermanInsurance

Most insurers offer a basic digital insurance app, but a growing number is offering mobile apps that enhance the experience for everyone. Read More

By Elisa SilvermanInsurance
Technology Writer

November 10, 2016

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