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How data streamlining can improve the customer experience without sacrificing security

By Jonathan Crowl

Efforts at data streamlining have yielded some improvement, but plenty of work remains to elevate the user experience when making mobile purchases. Read More

By Jonathan Crowl
Reporter

February 16, 2017

Mobile solutions are more than apps, Part 1: How apps can make or break retail products

By Jonathan HassellRetail

A very good case can be made for apps and mobile solutions eating the world now, in addition to APIs. Read More

By Jonathan HassellRetail
President, 82 Ventures

February 13, 2017

Retail technology requires businesses to increase in-store mobile security

By Karin KelleyRetail

While modern retail technology helps businesses cater to customers, there are major security concerns that retailers need to address. Read More

By Karin KelleyRetail
Independent Analyst & Writer

December 20, 2016

Aberdeen Group report shows how businesses are successfully harnessing mobile

By Karin Kelley

In a recent report by the Aberdeen Group, 71 percent of companies surveyed list increased demand for access to mobile apps as their top source of pressure. Read More

By Karin Kelley
Independent Analyst & Writer

December 12, 2016

Retail industry trends you need to incorporate into your digital strategy

By Karin KelleyRetail

Businesses need to keep up with multiple retail trends to provide customers with the seamless retail experiences they expect. Read More

By Karin KelleyRetail
Independent Analyst & Writer

December 8, 2016

How millennials are using mobile for retail shopping

By Hillary DanzRetail

Mobile phones have become an active part of how millennials shop. Brands should pay attention to how millennials are using mobile for retail shopping. Read More

By Hillary DanzRetail
Social Content Strategist and Writer, IBM

November 30, 2016

Consumer demands shift in insurance mobile customer service

By Jonathan HassellInsurance

Consumers expect to be able to take advantage of mobile customer service and sales features in an app. They're ready for mobile engagement. Read More

By Jonathan HassellInsurance
President, 82 Ventures

November 24, 2016

How retailers can effectively implement beacon technology

By Jonathan HassellRetail

Beacon technology is one method for retailers to grab shoppers' attentions and improve customer insights. Read More

By Jonathan HassellRetail
President, 82 Ventures

November 24, 2016

Shifts in customer behavior drive Cyber Monday’s success

By Jonathan HassellRetail

Three key factors have shifted customer behavior toward purchasing online during the now very popular Cyber Monday event. Read More

By Jonathan HassellRetail
President, 82 Ventures

November 21, 2016

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